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Reading Time | < 1 min 05 May 2016

Call for businesses to bear more responsibility for online scams

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Businesses have been urged to take greater responsibility in protecting customers from online fraud and scams.

6 in 10 people have been targeted by online fraud and scams in the past 12 months, according to research by Which?

The government launched the Joint Fraud Taskforce in February 2016 to improve businesses across all sectors to protect the customers from fraud and scams.

The research also found that consumer behaviour is being affected by the fear of scams. 50% of those surveyed reported staying away from online products, services and apps for fear of being targeted by scammers.

3 of the most common online scams identified include:

  • phishing emails claiming to be from a bank or payment service
  • messages that seek money for services or help 
  • bogus computer support.

Which? has called on the Joint Fraud taskforce to:

  • find out if businesses are taking responsibility to protect their customers from fraud and scams
  • what improvements should be made to the processes, systems and practices
  • recommendations by the end of the year to implement the solutions.

Which? executive director, Richard Lloyd, said: 

‘When we know that even the savviest people can be scammed by fraudsters, it's vital that everything possible is done by businesses to better protect consumers. And where firms haven't done enough to protect their customers, it's entirely right that the responsibility to put things right should be with them.”

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Reading Time | < 1 min 03 May 2016

Apprenticeship levy could lead to businesses abandoning training

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The Confederation of British Industry (CBI) has called for a ‘radical rethink’ of the apprenticeship levy ahead of its April 2017 introduction.

Carolyn Fairbairn, CBI director general has warned of fundamental flaws to the levy’s guidelines which could encourage employers to abandon their existing training programmes in order to cover the levy’s costs.

From 6 April 2017, businesses with annual earnings of more than £3 million will need to pay a 0.5% levy to fund apprenticeships. 

Employers will also receive a £15,000 allowance, available through the Digital Apprenticeship Service to offset the levy costs.

The CBI has called for the following:

  • stronger role for the institute for apprenticeships, including measuring and managing the system around the levy
  • more flexibility on the levy and the way it is spent, including training and high quality support
  • the digital system for managing levy spend needs to support the delivery of apprenticeship training for businesses.

Fairbairn, added:

“Currently, the levy misunderstands training only as apprenticeships and the current design encourages firms to rebadge their existing programmes.

“Companies are having to change the ‘spec’ of graduate or management training schemes - programmes that are working perfectly well - just to fit apprenticeship standards.

“The government needs to work with business to resolve these issues before the levy launches. This means taking the time to get this right to design a flexible, business-led system – through the Institute – that encourages employers to spend on quality training opportunities.”

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Reading Time | < 1 min 29 Apr 2016

Rise of self-employed could result in retirement problem

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Increasing self-employment could lead to long-term retirement problems in the future, the Federation of Small Business (FSB) has warned.

Less than a third (31%) of the 1,600 self-employed workers surveyed reported that they were saving into a private pension, while 27% are planning to rely on their business to fund their retirement.

15% suggested that do not currently have retirement savings of any kind.

FSB also found:

  • ‘security of income’ was the biggest challenge for the self-employed with 18% reporting that they don’t know how much income they will have from ‘month to month’
  • income levels were diverse with 32% claimed to earn more than £2000 per month. 41% claimed to earn under £1000 while 19% said they earned less than £500 a month.

Self-employment in the country is at its highest record, up from 12% of the workforce in 2000 and 8% in 1980.

Mike Cherry, National Chairman at the Federation of Small Businesses (FSB), said: 

“It has never been easier to go it alone and self-employment now stands at the highest level since records began. This should be celebrated as it brings freedom and flexibility to millions of people.

“Yet policymakers have been slow to respond to the boom in self-employment and are therefore playing catch up. If we do not act now to adapt to this changing workforce, we will only be shoring up problems for the future.”

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