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Reading Time | 2 mins 09 Mar 2012

Customer Relationship Management

Reading Time • 2 minsConsolidating and developing its relationship with its customers is vital for any business, not least at a time when keeping good, loyal clients is more important than ever.
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Reading Time | 2 mins 09 Mar 2012

The business of networking

Reading Time • 2 minsNew business can be notoriously hard to come by in tough economic times. So it might be interesting to learn that, in some sectors at least, seven out ten pieces of new business are won by word of mouth recommendations.
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Reading Time | 2 mins 09 Mar 2012

Small businesses targeted by tax scams

Reading Time • 2 minsSmall firms have been the victims of fraudulent emails purportedly sent by HM Revenue and Customs (HMRC).
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Reading Time | < 1 min 09 Mar 2012

HMRC creates PAYE podcast

Reading Time • < 1 minHM Revenue and Customs (HMRC) has launched a podcast setting out imminent changes to the PAYE filing system for larger SME employers.
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Reading Time | < 1 min 09 Mar 2012

Businesses failing to cash in on internet sales boom

Reading Time • < 1 minSome 60 per cent of small firms are missing out on the sales opportunities afforded by the internet.
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Reading Time | 2 mins 09 Mar 2012

Recession to deepen, warns CBI

Reading Time • 2 minsA combination of a rapidly deteriorating global economy and the ongoing failure of UK businesses to get access to finance will mean that the recession is all set to worsen in 2009, the CBI has predicted.
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Reading Time | < 1 min 09 Mar 2012

VAT cut has delivered little ‘benefit’

Reading Time • < 1 minA new poll has revealed that businesses believe the cut in VAT, introduced by the government in an effort to stimulate consumer spending, has done little good.
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Reading Time | < 1 min 09 Mar 2012

Keeping talented staff ‘important’ during the downturn

Reading Time • < 1 minRetaining talented employees is still a priority for many firms, despite the pressures of the economic downturn.
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Reading Time | < 1 min 09 Mar 2012

Savings rates slip to another new low point

Reading Time • < 1 minSavings accounts were delivering record low returns in January, new figures have revealed.
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