How to make a Financial Planning complaint

It is our intention to always provide the highest level of service. However, if you become dissatisfied and want to register a complaint, please contact:

Joy Clegg
Managing Director
BHP Financial Planning Limited
2 Rutland Park
S10 2PD
Tel: 0114 2667171

Full details of our complaints procedure is available upon request.

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (FOS). The Financial Ombudsman Service is available to resolve individual complaints that clients and financial services businesses aren’t able to resolve themselves.  To contact the Financial Services Ombudsman Service please visit