Switching Accountants Is Easier Than You Think!
Changing accountants can feel like a big decision, especially if you have been with your current provider for a long time. However, just like switching banks or utility providers, moving to a new accountant can be remarkably straightforward. In many cases, the change can bring fresh insights, better service, and significant value to your business.
At BHP, we help businesses navigate the switch with minimal disruption and maximum benefit. Here is what you need to know to make the transition smooth and stress-free.
Why Switch Accountants?
There are many valid reasons to consider a change:
- Lack of proactivity or strategic insight
- Unresponsive communication or slow turnaround times
- Unable to get all the support you require all from one firm
- A mismatch in technology or industry expertise
Whatever your motivation, the key is to find an advisor who understands your business and offers the clarity, support and confidence you need.
Is Switching Complicated?
Not at all. The Institute of Chartered Accountants in England and Wales (ICAEW) offers clear guidance on the professional and ethical responsibilities accountants must follow when a client chooses to move. These include ensuring a smooth handover and maintaining professional courtesy between firms.
In practice, switching is straightforward and requires minimal input from the party looking to switch:
- You select a new accountant
- Your new accountant contacts your current one
- Your current accountant is obliged to cooperate
- Your new accountant handles the technical transition
At BHP, we are well versed in the process and make it seamless, so you can focus on running your business.
Questions to Ask a Prospective Accountant
When you’re considering a new firm, it pays to be thorough. Here are some essential questions to ask:
- What experience do you have in my sector and with businesses like mine?
Industry knowledge can make a real difference when it comes to advice and compliance – at BHP, we are happy to provide testimonials to back up our experience. - Who will be my main point of contact, and how accessible are they?
Personal service matters. You want someone who knows your business and picks up the phone when you call— at BHP, we will introduce you to your Team during the proposal stage, so you have the confidence right from the start. - What services are included in your fee, and what is extra?
Transparency on pricing avoids surprises later – at BHP, we will provide a clear proposal setting out our services. - How do you use technology to improve accuracy and efficiency?
Digital tools can streamline your operations and improve reporting – our BHP Digital Finance Team have dedicated team members to ensure you will be using the latest tech to support your business. - Can you support me with future plans, like growth, fundraising, or succession?
The right accountant should be more than a bookkeeper; they should be a long-term strategic partner – our BHP Digital Finance Team can help with all these areas and more. - How often will we see you?
Gone are the days when annual meetings with you accountant are sufficient – at BHP we advocate regular meeting to ensure we are having timely discussions on their areas where we can add value.
What You Need to Do
If you are ready to make the move, here is what you will need to do:
- Inform your current accountant of your intention to switch (we can help you draft the email/letter).
- Sign an engagement letter setting out the scope of services and responsibilities (we do this electronically so just a click of a button).
- Provide some basic Anti Money Laundering information – as when signing up with any professional services firm there is some simple information to provide (we do this electronically and is dealt with a few simple steps)
- Provide authorisation for the to communicate with HMRC and other bodies (we deal with this electronically so will simply need to let us have a code).
- Share access to your accounting records – and you are good to go.
What to expect with our Digital finance team in your first 50 days
- 1-10 days – We’ll get to know your business and systems to create a tailored solution that addresses your pain points
- 11-20 days – We’ll understand your reporting requirements and set up our management reporting to suit you
- 21-30 days – We’ll set up and tailor all the required systems and technology for your business
- 31-40 days – We’ll introduce you to your team, set up a timetable for preparing and delivering information, and agree on regular touchpoints throughout your engagement
- 41-50 days – We’ll review how you are finding your processes and make any tweaks needed
We are Here to Help
At BHP, we have onboarded hundreds of clients who assumed switching would be a hassle and they are always surprised at how easy and beneficial it is.
If you are not getting the support you deserve, let’s talk. We will walk you through your options, explain the process clearly, and handle the practicalities so you can move forward with confidence.
Ready to switch?
Contact Mark or connect on LinkedIn. You may find the change is easier and more rewarding than you ever expected.
