Administration Manager

​We are looking for a confident and solutions-focused Administration Manager to lead our central admin team, driving engagement, motivation and high performance across the function. This role offers the perfect platform to make a meaningful impact, embedding recent changes following a restructure, strengthening processes, and finding new ways to improve the service we provide to the business.

You’ll take ownership of ensuring our processes are robust, efficient, and clearly documented, while leading a dispersed regional team that plays a vital role in keeping BHP running smoothly.

This role is varied, but examples of what you’ll be working on are:

• Leading, motivating, and developing the administration team, ensuring high levels of engagement and performance.
• Embedding new processes and documenting ways of working.
• Process mapping and identifying opportunities for efficiencies.
• Overseeing the rollout and optimisation of our new admin ticketing system.
• Working closely with partners, managers, and colleagues across the firm to ensure our service meets evolving business needs.
• Capacity planning to ensure workloads are balanced and achievable.

Whether you’re looking to deepen your leadership expertise or expand your operational management skills in a professional services setting, we’ll support you with the resources, training, and career progression opportunities you need to succeed.

To thrive in this role, you’ll need:

• Extensive line management experience and a track record of driving engagement, motivation, and performance.
• Experience embedding process change and identifying efficiencies.
• Strong organisational skills, with the ability to document and map processes.
• Excellent communication and influencing skills at all levels.
• Good IT skills, including Microsoft Word, Excel, and Outlook.
• A full UK driving licence and access to your own car for travel to other offices.

Whilst not essential, it would be great if you have:

• Accountancy or professional services sector experience
• Change management experience
• Experience of managing a dispersed team or working regionally

We don’t expect you to tick every box. If you’re excited about this role and believe you can make a difference, we’d love to hear from you
We welcome applications from all backgrounds and experiences and will provide reasonable accommodations during the hiring process. If there’s anything you need support with, just let us know.